BUILDING MAINTENANCE MANAGEMENT

Course Background

Buildings require maintenance to ensure their functionality and ensure that they do not deteriorate to a state of creating safety concerns to users. The importance of maintenance is unfortunately not appreciated by most owners who view it as a necessary evil and commit minimum funds for the work. This leads to a reactive mode of maintenance rather than a planned preventive approach, with implications on service quality and increasing costs as defects are inevitably attended to too late.

Maintenance efforts and programmes are bespoke to each organisation, which will set maintenance standards and service levels aligned to corporate business plans, function of the building and expected period of occupation in the building. Such considerations should be considered in the context of a framework which allows the derivation of appropriate maintenance strategies, standards, organisational structure for the work and sufficiency of maintenance budgets.

Course Objectives

The course will provide knowledge and skills to establish a maintenance management framework as a precursor to efficient and cost effective work planning and execution and will cover aspects such as:

• Drivers of Maintenance: Cost & Service
• Parameters for Deriving a Maintenance Strategy
• Development of a Maintenance Policy and Maintenance Standards to Meet Organisational Needs
• Derivation of Long, Medium & Short Term Maintenance Budgets
• Guidelines for Maintenance Outsourcing & Performance Monitoring

Course Outline

• BUILDING MAINTENANCE DEFINED
  • Building Maintenance in Property Asset Management
  • Building Maintenance: What is Involved
  • Building Maintenance as an Occupancy Cost
  • Building Maintenance as a Service
• BUILDING MAINTENANCE STRATEGY
  • Strategic Issues in Maintenance
  • Period of Exploitation
  • Maintenance, Recapitalisation & Upgrading Strategy
• MAINTENANCE POLICY, SYSTEMS & STANDARDS
  • Corporate, Accommodation and FM & Maintenance Policy
  • Traditional Maintenance Systems: Response & Cyclical-Based
  • Change Drivers & Tenability of Traditional Approach
  • Condition-Based/Predictive Maintenance Systems
  • Condition Assessment Standardisation (After NEN 2767)
  • Maintenance Standards: Condition / Service / Cost
• MAINTENANCE MANAGEMENT STRUCTURE
  • Property Asset Management & Maintenance Structure
  • FM & Maintenance Management Structure
• MAINTENANCE PLANNING & BUDGETING
  • Maintenance Plans & Budgets
  • Long-Term Maintenance Plan & Budget
  • Short Term and Annual Maintenance Plan & Budget
  • Work Prioritisation & Budget Allocation
• OUTSOURCING & MONITORING MAINTENANCE WORK
  • Maintenance Outsourcing Models
  • Integrated FM & Maintenance Services
  • Performance-Based Outsourcing

Who should take this course?

The course will benefit those who have a vested interest in buildings including:

• Developers
• Building Owners
• Government Officials
• Architects
• Engineers
• Project Managers
• Facilities Manager
• Maintenance Managers
• Management Corporations
• Town Councils
• and Others

Course Accreditation and Certificate of Attendance

The course has been approved for 7 PDU units under the PE Board Continuing Professional Development programme. Attendance certificates will be issued; they may also be suitable for meeting the CPD requirements of other relevant professional bodies not operating a CPD course accreditation system.